First Visit & Deep Clean Service
Starting fresh. Done properly.
A thorough, top-to-bottom clean using natural products - the perfect foundation before regular visits begin.
Every home is different and so is every client. If you've recently had a clean and just want to get started, we're happy to jump straight into a regular visit. A first visit deep clean is simply an option for those who want to start with a fresh slate.
Why? Because no two homes arrive in the same condition. Whether you've just moved in, haven't had a cleaner before, or simply want to start with a proper reset - a first visit means we're starting from scratch. That takes more time, more product, and more attention to detail than an ongoing clean.
We don't rush it. We do it right so that every regular visit after this one is easier, faster, and more effective.
What Makes a First Visit Different?
A regular maintenance clean maintains a home that's already in good shape. A first visit clean tackles what's been building up - sometimes for months or years. That means:
More time - first cleans typically take 2–3x longer than a regular visit on the same home
More product - built-up grease, soap scum, limescale, and dust need more attention
More detail - we work through areas that often get missed in quick cleans: behind appliances, inside tracks, around fixtures
A proper baseline - once it's done, maintaining your home to this standard becomes much simpler
What's Included
Our first visit clean is a comprehensive, room-by-room deep clean covering:
Kitchen
Degreasing of stovetop, rangehood filters, and oven exterior
Benchtops, splashbacks, and sink scrubbed and polished
Cabinet fronts, handles, and appliance exteriors wiped down
Inside microwave cleaned
Rubbish removal
Bathrooms
Full scrub of shower, bath, tiles, and grout
Soap scum and limescale removal
Toilet, basin, and vanity thoroughly sanitised
Mirrors, taps, and fixtures polished streak-free
Shower screens and glass cleaned
Living Areas & Bedrooms
All surfaces dusted - shelving, skirting boards, windowsills, and light fittings
Ceiling fans and air vents cleaned
Floors vacuumed thoroughly, including along edges and under furniture where accessible
Floors mopped
Mirrors and glass surfaces polished
Extras (just let us know)
Bed linen changes - let us know in advance so we can allow enough time
Inside windows - available on request
Clutter and tidying - we're experts at resetting spaces, just ask
Deeply Clean. Naturally.
Even on a deep clean, we never reach for harsh chemicals. Our carefully selected range of natural, eco-friendly products - including our own handcrafted multipurpose spray made with water, vinegar, and essential oils - are powerful enough to cut through serious buildup without leaving toxic residues in your home.
Safe for children, pets, and anyone with sensitivities - without compromising on results.
Pricing & Time Estimate
A first visit deep clean is priced higher than our regular residential service because it requires significantly more time and effort. We're starting from scratch - tackling built-up grime, areas that haven't been reached in a while, and getting your home to the high standard we maintain on every visit after that. Think of it as a one-time investment that makes every future clean faster, easier, and better value.
1 cleaner ~ $85 per hour
2 cleaners ~ $170 per hour
First visit cleans take longer than regular maintenance cleans - this is normal and expected. Depending on the size of your home and its current condition, a first visit typically takes:
Small apartment (1–2 bed): 3–4 hours
Medium home (3 bed): 4–6 hours
Larger home (4+ bed): 6+ hours
We'll give you an honest time estimate based on the details you share in the form below - before you commit to anything.
The First Step to an Easier Home
Most of our regular clients started exactly here - with a first visit clean. Once your home is at the standard we set on day one, ongoing visits are smoother, quicker, and easier for everyone.
If you'd like to continue with regular cleaning after your first visit, we'd love to discuss what that looks like for your home and schedule. There's no obligation - but most people don't look back.
Get Your First Visit Quote
Tell us a bit about your home and we'll come back to you with an honest time estimate and availability.
Expressions of interest
Important FAQ’s
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1 x cleaner $75 per hour
2 x cleaner $150 per hour
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If you love having a clean home and value reliability, attention to detail, and low tox products, then we think we’ll be a perfect match! We work best with clients who appreciate a fresh and tidy space and share our commitment to natural living.
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We use a carefully selected range of natural and eco-friendly products that Johanna has refined over the years. Our homemade multipurpose spray contains water, vinegar, and essential oils, which we adjust when pets are present. Additionally, we trust brands like Dr. Bronner’s and Bon Ami for their gentle yet effective cleaning properties. Please note that in some cases—especially during an initial deep clean—a small amount of bleach may be necessary to tackle tougher areas if the home hasn’t been thoroughly cleaned in a while. We always aim to minimise its use and are happy to discuss any concerns you may have.
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Yes, we have a 2-hour minimum booking requirement. This ensures we have enough time to provide a thorough and high-quality clean without feeling rushed. If you’re unsure whether your cleaning needs fit within the 2-hour minimum, feel free to reach out—we’re happy to discuss what can be accomplished within that time.
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Unfortunately, we don’t currently offer end-of-lease cleaning. Our focus is on maintaining long-term relationships with regular clients.
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Our general home cleaning service is not just about making your house sparkle, it’s about making your home feel easier to live in.
Each visit is tailored to your space and what you need most on the day. While every home is different, our cleans commonly include:
Bathrooms and kitchens
Dusting and wiping surfaces
Vacuuming and mopping floors
Tidying and resetting spaces so your home feels organised
If you have specific requests, please feel free to let us know. We’re also happy to:
Take out the rubbish (subject to building access in apartments with security doors)
Change bed sheets - just let us know in advance so we can allow enough time in your booking.
Please note: We are not a mold/pet waste cleaning service.
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To make the most of your booking we suggest the following:
If you’re able to head out or keep clear of the areas being cleaned, it allows us to work more smoothly and make the most of the time.
A quick tidy beforehand, like clearing benches or floors if you have time, helps us focus on cleaning rather than moving items - if not, we are clutter experts so let us handle it.
Let us know if there are any priority areas you’d like us to focus on during the visit.
Please make sure we can easily access the home and that pets are secured or comfortable with us being there.
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Most cleaning sessions take between 2-4 hours, depending on factors such as:
How long it has been since your dwelling was last deep cleaned
The number of rooms in the house.
We’ll provide an estimate based on your home’s specific needs.
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Not at all! Many of our clients prefer to run errands or take a break while we take care of their home. If you'd rather stay home especially for the first visit we're happy to work around you.
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Simply fill out your details on our homepage, and we’ll be in touch with a few questions. Once we have all the necessary information, we’ll work with you to find the perfect date. Please note that Johanna personally does all the admin behind the scenes whilst working full time in the business - we aim to get back to you within 24 hours but please be patient with us if we take a little longer.
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We understand that plans can change. If you need to cancel or reschedule your booking, we ask for at least 24 hours’ notice.
Cancellations made with less than 24 hours’ notice will incur a 50% fee of the scheduled service. Same-day cancellations or no-shows will be charged the full service fee, as it is unlikely we can fill the booking at short notice.
If you need to make changes to your booking, please get in touch as soon as possible. This helps us manage our schedule fairly and continue providing reliable service to all clients.